Patient Rights
Access to Your Health Records
If you are a current or former client, you have the legal right to request access to your health records. To request copies of your records, you may:
Submit a written request to our collaborative using the Record Request Form for your clinician
Email your request to: growthiscallingeptx@gmail.com
Mail your request to: AMC Therapy & Wellness Collaborative | 3018 Sacramento Ave | El Paso TX 79930
Requests will be processed in accordance with applicable law.
If you have questions about how to request your records, please contact 915 471 5757.
Licensing and Disciplinary Authority
The licensing authority responsible for regulating counseling professionals in Texas is the Texas Behavioral Health Executive Council (BHEC).
To contact the licensing authority regarding questions about professional licensure or those of another provider:
Texas Behavioral Health Executive Council (BHEC)
Website: https://www.bhec.texas.gov
Phone: (512) 305-7700
How to File a Consumer Complaint
If you believe your rights have been violated or you wish to file a complaint about your care or access to records, you may file a complaint with the Texas Behavioral Health Executive Council as follows:
Online: Submit a complaint form via the BHEC website at https://www.bhec.texas.gov
By Mail:
Texas Behavioral Health Executive Council
Complaint Intake Unit | 1801 Congress Ave Suite 7.300 | Austin, TX 78701
By Phone: (800) 821-3205
Complaints related to access to or use of protected health information are also subject to state and federal privacy laws.